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Haloa support

Halo Launch Support

Halo Launch (Bundle ID: com.marzer.HaloLaunch) is a native macOS launchpad and lid-close fold animation utility requiring macOS 15.0 or later. This page covers application scanning, layout and folder management, lid-close effect permissions, Pro membership restoration, and how to contact support.

1. Contact & Feedback

  • Support Email: [email protected]
  • In-App Feedback: Open Settings → About & Support → Contact Us to launch the feedback window or compose a support email with your app version and macOS version pre-filled.
  • Helpful Details to Include: When reporting an issue, please share your macOS version, Mac model (MacBook or desktop Mac), app version/build number, and the steps to reproduce the behavior.

2. Frequently Asked Questions

App Scanning & Personal Applications Folder

Halo Launch automatically scans /Applications and system utilities. To include apps installed under your user account (~/Applications), click the authorization prompt in Settings or the launchpad header and confirm your personal Applications folder once; Halo Launch stores a read-only security-scoped bookmark so it can stay updated across launches.

Sorting, Folders & Shortcuts

You can organize items by custom drag-and-drop, Name, Recently Opened, Most Used, Recently Added, or Icon Color. Folders can be switched between standard folders and 2×2 large folders (Pro) via the context menu, and you can add read-only shortcuts to frequently used files, folders, or web links.

Hiding & Restoring Apps

Right-click an app in the grid to hide it from the launchpad view (Pro), or manage hidden apps in Settings → App Management → Hidden Apps. Restoring hidden apps is always available to all users and never deletes or modifies the underlying application bundle on disk.

Lid-Close Effect & Permissions

The lid-close fold animation uses the built-in lid angle sensor on supported MacBook models and requires Screen Recording permission in System Settings → Privacy & Security → Screen & System Audio Recording so the app can capture a single desktop frame in memory during the fold transition. On desktop Macs or without closing the lid, you can click Preview Effect in Settings → Lid-Close Effect to preview the styles.

3. Free vs. Halo Launch Pro & Restore Purchases

  • Free Features: Full launchpad app launching, instant Pinyin/initial/keyword search, single-icon drag-and-drop, standard folders, basic sorting, restoring hidden apps, and lid-close effect preview.
  • Halo Launch Pro: Unlocks smart categorization and batch layout actions, 2×2 large folders, custom grid density and icon sizing, color and frequency sorting, hiding apps, and live lid-close fold animations triggered by closing your MacBook lid. Available as a monthly subscription (com.marzer.HaloLaunch.pro.monthly) or a one-time lifetime unlock (com.marzer.HaloLaunch.pro.lifetime).
  • Restore or Manage Purchases: Go to Settings → Membership Center and click Restore Purchases to re-sync your Apple ID entitlements via StoreKit, or click Manage Subscription to open Apple App Store subscription settings.

4. Data Storage & Reset

All layout data, folders, shortcuts, icon cache, and preferences stay locally in your Mac sandbox container (~/Library/Containers/com.marzer.HaloLaunch/Data/Library/Application Support/HaloLaunch). You can reset the launchpad layout in Settings → App Management at any time.

5. Related Links